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- Poly Lens Deployment - Autostart

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01-28-2025 03:35 PM
We are deploying the Poly Lens desktop app via Intune using a client token for loginless signin. We have also successfully suppressed the EULA. Everything works well but the application does not automatically start after installation or after reboot. The user must manually launch the application once in order for the autostart to start working.
Is there a way to configure the application to automatically start after the installation completes. Or at least to startup with Windows without having to manually launce the application the first time.
01-28-2025 05:32 PM
Hi @MDLMH Welcome to Poly HP Support Community.
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
https://support.hp.com/us-en/poly
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.
Regards,
Salman
01-31-2025 01:15 PM
We manually deployed Poly Lens desktop app and enabled "Launch Poly Lens on Startup" option under Settings > General. We're experiencing the same issue. We even went as far as adding the app shortcut to C:\ProgramData\Microsoft\Windows\Start Menu\Startup and it still doesn't start up when the PC is turned on. Unless we login as Administrator on the device, Poly Lens Desktop never starts when the PC is powered on.