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‎11-04-2024 09:31 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi,

I'm setting up for my company Poly Lens portal in order to manage all our headsets.

But I noticed that in device section 3 item are listed: BT700 (dongle), Voyager 4310 headset and Lens Deskop.

They are linked together but I see the private ip is associated only to Lens Desktop and the others have "Unknown".

 

I think every linked device should have the private ip of owner pc.

 

Thank you.

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2 REPLIES 2

‎11-04-2024 09:40 AM

HP Recommended

Try submitting this feedback through the feedback function in the lower right corner of poly lens. I've had success with getting fixes and improvements that way.

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‎11-05-2024 12:07 AM

HP Recommended

Thank you for suggestion. I sent a feedback.

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