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- Re: Polycom Lens DTMF Settings

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04-17-2024 09:24 AM
Hello,
I am working on a config for Polycom VVX 411 phones using Poly Lens. I am able to get everything to the phone that I have set so far. One issue is that the PBX I am trying to connect to needs me to change the DTMF to either inband or sip info from the default. I was able to do this with a config file but cannot seem to find where in the Lens Policies to change this. Can someone let me know where to find the settings?
04-17-2024 11:31 AM
Hello, @TwinPines Welcome to the Poly HP Support Community.
Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.
https://support.hp.com/us-en/poly
Please feel free to contact us here anytime you need any further assistance.
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.
Regards,
Meghana
Have a great day!