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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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Create an account on the HP Community to personalize your profile and ask a question
08-11-2025 02:45 PM
Hello @Gigi74421, Welcome to the HP Poly Support Community.
Thanks for reaching out about your query regarding the Poly device.
We're thrilled to have the opportunity to assist you and provide a solution. We hope our assistance has been helpful!
To help us get started on resolving your issue, could you please let me know the make and model of the Poly device so that I can assist you further?
Take care and have an amazing day!
If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.
Regards,
Salman
08-13-2025 03:27 PM
Hi @Gigi74421
We hope you're doing well. We're following up on your post in the HP Support Community, as we haven’t heard back from you yet.
To assist you more effectively, could you please share the name and model of your Poly device? With this information, we'll be better equipped to provide the right support.
If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.
Have a great day ahead!
Your Handle
08-19-2025 06:43 AM
Hi @Gigi74421, I hope this message finds you well.
I wanted to follow up on the query. Could you kindly share your device details so we can assist you more effectively? If the issue has already been resolved, please feel free to let us know.
If you still need further assistance or have any additional questions, please do not hesitate to reach out to us.
We are here to assist you and provide any necessary support.
If you would like to thank us for our efforts to help you, go to the public post and give us a virtual high-five by clicking on "Yes" for the question "Was this reply helpful?" below my message, followed by clicking on the "Accept as solution" on my public post.
Regards,
Meghana
08-22-2025 09:24 AM
Hi there, @Gigi74421
Hope you're rocking an amazing day! Since we haven't heard from you yet, we will be archiving this case for now; however, you can respond to the same thread to continue the conversation.
If you need any more help or just want to say hi, we're here for you—just a message away!
Take care and stay fantastic!
Regards,
Meghana