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- Poly Software
- Can't dial IP addresses containing a zero, or DNS names

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10-26-2011 05:21 PM
Hi Guys.
Great app, but I've found a couple of bugs (version 1.0.2-11459_2875 and the previous version too):
When the client is unregistered from CMA (eg: making direct H.323 calls), dialling any IP address that contains a zero in any octet causes tha call not to dial and "Invalid IP Address" to be displayed. For example:
10.0.0.1 - Invalid IP Address
203.0.1.2 - Invalid IP Address
10.1.0.4 - Invalid IP Address
10.1.1.4 - Dials normally
Also, when making a connection to any FQDN, the address does not resolve eg: calls to video.mycompay.com return Invalid IP Address, but calls direct to the IP Address (as long as it has no zeros in it) connect fine.
Cheers,
Ben

10-27-2011 10:42 AM
Hi Ben, Call will not be resolved by Realpresence. They are resolved throught the gatekeeper, so you'll have to have a gatekeeper set up to resolve them. Also, I don't seem to have the problem with zeros, I've just tried a call to 192.168.0.5 and it works correctly. Is there anything between you and you destination?

11-01-2011 04:42 AM
Hi Guys!
Same problem with Polycom RealPresence Mobile 1.0.2-11459_2875.
I got messages "Invalid IP address" while dialing IP addresses containing zeros(direct call with/without routers, firewalls, etc...). At same time, client dials normally to destination without zeros in IP address octets (through router and firewall).
Best regards,
Vitaly

11-17-2011 06:06 PM
Im having the same problem, I have codecs that are all independent endpoints (i.e. no gatekeeper). I can dial to 10.64.8.10, 10.65.8.10, 10.66.8.10 and 10.67.8.10 just fine. But if I try to dial 10.0.40.10, or 10.0.40.11, the app tells me "Invalid IP address".
And just FYI, I can dial from the codec to the app just fine, just not from app to codec.
Polycom, PLEASE FIX!
Tech:
iPad 2 16gb WiFi only, iOS 5.0.1
App version: 1.0.2-11459_2875
Codec VSX 8000 and HDX 9001