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‎08-21-2024 09:22 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi..

We want to disable softawre updates to the PolyLens app as we want to control the versioning ourselves. I've searched for a registry key and MSI install switch that will disable updates, but cannot find anything.

 

Does anyone have any thoughts?

Thanks!

3 REPLIES 3

‎08-21-2024 09:24 AM

HP Recommended

Hi @Rollo-Tomasi Welcome to Poly HP Support Community.  
 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.

https://support.hp.com/us-en/poly

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.

 

Regards,

Salman

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‎08-21-2024 09:40 AM

HP Recommended

You can control the updates online at https://lens.poly.com/

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‎08-21-2024 09:52 AM - edited ‎08-21-2024 09:52 AM

HP Recommended

Thank you. so no options to control locally, correct?  Not even by registry key?

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