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‎08-16-2024 01:28 AM - last edited on ‎08-16-2024 05:52 AM by Level 14

HP Recommended

Why do I have any users in Poly Lens manager that have a serial number or mac address added to their name?
For example, it could look like this:

Name:<removed personal information>

1 REPLY 1

‎08-19-2024 02:41 PM

HP Recommended

Hello @Fyrsten Welcome to the Poly HP Support Community. 

 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

https://support.hp.com/us-en/poly

  

Please feel free to contact us here anytime you need any further assistance.

 

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,
Meghana  

Have a great day!

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