Plantronics Status Indicator Light and Poly Lens

[Frow]

The Plantronics Status Indicator Light worked fine under Classic Teams but not so much under New Teams.  Does Poly Lens worked with the device, it looks like the original drivers are last updated in 2020.

[Meghana_10]

Hello @Frow Welcome to the HP Poly Support Community. 

Thank you for posting your query.

I recommend you please switch back to the old teams, as they are compatible with the status indicator. Also, currently there are no firmware updates; however, you can install the Plantronics Hub from the link provided below, connect the status indicator to the PC, and check if the devices are visible on the Plantronics Hub.
 

PLANTRONICS HUB FOR WINDOWS/MAC Product Information | HP® Support
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,
Meghana

[Frow]

Reverting to Teams Classic is not possible for me and will be completely unsupported in just under a month.

[Meghana_10]

Thank you so much. @Frow 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.

https://support.hp.com/us-en/poly

Please feel free to contact us here anytime you need any further assistance.

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,
Meghana

Have a great day!