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- Poly Lens Room camera control on MTRoW doesn't work

Create an account on the HP Community to personalize your profile and ask a question
02-13-2025 05:04 AM
I can't control camera while I'm in meeting or on Skype account. I don't have installed any others application to control room.
Teams App version: 5.2.115.0
Windows version: 10.0.22631.4890
Poly Lens Room version: 1.9.290
Poly E70 software: 1.11.1-540029
02-13-2025 08:44 PM
Hi @Dominik_J , Welcome to Poly HP Support Community.
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
https://support.hp.com/us-en/poly
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.
Regards,
Salman