Poly Studio P21 drivers

[Avi760704]

Hi Julie @Julie_Gough

I am an end user with a recently purchased Poly Studio P21 and I need the drivers for macOS --

I have spent over an hour on the support pages trying to click through to the downloads but I keep either getting caught in a loop or to a page that says there are no drivers available. What gives?

I did manage to download a Lens desktop .dmg file but the Mac Finder is refusing to run it , and another download with StudioP21 in its name will not run on this Mac. 

This is very frustrating, as you might imagine, so I would appreciated any help or referral you can give me so that I can use this device.  Again, I'm on macOS 13.xx and need the drivers for the Poly Studio P21

Best regards,

Avi

[RK1097]

Facing similar issue

contacted hp poly and b&h both are helpless by saying defective device but the issue is it works with windows real quick 5mins setup just one software.

But none of them are clear on setting up on MAC OS.

I have installed 3 softwares

displaylink

lens desktop

also App login extension from display link app

spend almost 3 hours

repeated all the steps multiple times also followed steps by both customer care representatives but no luck