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‎06-25-2024 09:53 AM

HP Recommended
Operating System: Microsoft Windows 11

Starting to install and work with Poly Lens room (MTRoW) app. I have a few rooms. I can see that a few of the USB cameras are not on the latest firmware. I have attempted to adjust their policy to use the latest firmware, but they still have yet to update. is this a feature that Poly Lens room can handle?

1 REPLY 1

‎06-26-2024 08:40 AM

HP Recommended

Hello @Proximity4957 Welcome to the Poly HP Support Community. 

 

Due to limited support, I would request that you contact HP Support, and our support engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

https://support.hp.com/us-en/poly

  

Please contact us here anytime you need any further assistance.

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,
Meghana 

Have a great day!

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