• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new features with Poly Lens Premium. Read more about the next-level integration here!
Locked

‎05-11-2016 01:13 PM

HP Recommended

Hi,

 

We're going to be replacing some of our PCs in the near future and I just wanted to confirm that there were no special procedures required to un-license the existing installations like you have to for some other software products.

 

I see there are previous posts similar to what I'm asking but they were never fully answered by someone from Polycom:

 

http://community.polycom.com/t5/Software-Licensing/Real-presence-desktop-licence-transfer-to-new-pc/...

http://community.polycom.com/t5/Software-Licensing/Realpresence-desktop-doesn-t-recognise-my-licence...

 

It sounds like you can re-install as you see fit as long as you're only using the number of licenses you paid for.

 

Thanks.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.