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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-08-2020 10:18 AM

HP Recommended
Product: E87640Z+
Operating System: Microsoft Windows 10 (64-bit)

When printing from PowerPoint to the E87640Z+ of a largely green and grey solid fill, the grey comes out in a grey scale hatch when printing from the PCL & PS UPD. If printing from the non-UPD standard driver the print looks correct. Please see attached example scan of the output. 

 

Any one seen this? 

Dan Russo

Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth. -- Marcus Aurelius
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2020 10:25 AM

HP Recommended

Hey J2, 

        Try going in options and checking the box for High quality Print.

PP HIGH QUALITY.PNG

 

I'm an HP employee

View solution in original post

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2 REPLIES 2

‎06-08-2020 10:25 AM

HP Recommended

Hey J2, 

        Try going in options and checking the box for High quality Print.

PP HIGH QUALITY.PNG

 

I'm an HP employee
Was this reply helpful? Yes No

‎06-08-2020 10:52 AM

HP Recommended

That fixed it. Why would that cause the driver to print in greyscale? 

Dan Russo

Everything we hear is an opinion, not a fact. Everything we see is a perspective, not the truth. -- Marcus Aurelius
Was this reply helpful? Yes No
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