• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-04-2022 02:20 PM

HP Recommended
Product: Photosmart C4599
Operating System: Microsoft Windows 11

Bonjour,

Mes cartouches sont des génériques Ink cartouches 350XL Et 351XL.

La cartouches couleur indique cartouche endommagée ou absente.

J'ai effectué les instructions que j'avais trouvé sur un autre forum mais sans grand succès.

 

Sur ma C4580 c'était un peu différent (quand il indique de valider par la touche verte, il fallait chez moi valider par la touche OK), mais ça a fonctionné

Je résume:
Appuyer Power et X
puis appuyer successivement les touche bleu - vert - gris
Ensuite la touche grise pour aller jusque Information Menu puis OK
puis la touche grise jusquà un truc comme "Checksum for relock Data input" et OK

et normalement en appuyant la touche X pour sortir de ces menus, on retrouve une imprimante fonctionnelle avec le message d'erreur envolé

 

Quelqu'un a t'il une solution?

 

Merci

 

Category:
1 REPLY 1

‎01-04-2022 02:47 PM

HP Recommended

Hi



Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.



Regards,

I work on behalf of HP.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.