HP PageWide 477dw / bad print quality after about printing more then 30 pages

[Rollbehaelter]

Hello all,

if i print up to approximately 30 pages with the pagewide 477dw i have no problems. But if i print more the characters on the right site of the paper are damaged.

Does anybody knows wht i can do to solve this problem?

[Dilip_18]

Hi@Rollbehaelter,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing print quality issues with the HP PageWide Printer.  

I have a few recommendations 

• This link can help with streaked or faded printouts, color or black not printing, smears, and other print quality problems. https://support.hp.com/in-en/document/c05029966
• If the print quality issue still persists, then follow the steps for your printer model in the Advanced Troubleshooting section. https://support.hp.com/in-en/document/c06629911

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!

[Rollbehaelter]

Hello,

thank you for your help. I testet these points step by step but the  problem still exist. 

As i said.

I print up to twenty pages and everything is okay. Quality is good.

And after that  the last caracters are unreadable.

Example:

Line 1 : 12345678910

Line 2 : 1234567891

Line 3 : 1234567891

and so on..

Only the last