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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-08-2022 12:58 AM

HP Recommended
Product: Deskjet 2700
Operating System: macOS 12.0 Monterey

Hello,

I've been having print issues in the last few weeks.

I've tried:

  • Aligning the printhead (through an option in HP App)
  • Clean the ink cartridge (through an option in HP App)
  • Inserted a brand new HP instant ink cartridge
  • Take cartridge out, and clean the electronics both on the cartridge and in the printer with microfiber cloth & distilled water as guidance. 

I've tried contacting HP Support, however the HP agent stopped replying & ditched me after the cleaning with distilled water did not work.

I've also got "HP Care Pack 3 Years (Next Business Day)" warranty, but not sure it means anything as the HP agent just ignored and ghosted me.

Does anyone know how can I fix my printer? Find photos below.

I have a Deskjet 2700 with HP Instant Ink.

PXL_20220207_173420551~2.jpg

PXL_20220207_185012756.jpg

 

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