Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP OfficeJet 4650
Microsoft Windows 10 (64-bit)

I've tried uninstalling drivers, and removing the printer altogether and everything and it still won't print double-sided. It use too and I can't figure out why it decided to stop. I've already tried shutting down the printer and restarting it. I even have it selected to print double-sided and it still doesn't.

3 REPLIES 3
HP Recommended

@Lex24, Welcome to the HP Support Community! I’m here to help.

 

To assist you better,

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Yes, this printer supports printing on both sides. Kindly refer to - Print on both sides of the paper with an HP printer

For more info, you may refer to page 16 of the user guide.

 

Use the HP Smart app to print and scan from your Win 10 PC

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

I've tried all types. and I use Chrome for printing from my PC. I tried the hp app and it works, but I primarily use chrome and it worked a few weeks ago but now it doesn't.

I can also print double-sided from my phone and it works just fine for printing double-sided.

 

HP Recommended

One possibility is that the paper type or size you have selected is not supported for duplex printing. If you see the duplex option in the print driver but the printer refuses that is a very likely answer. The printers are smart enough to know which paper types are either too heavy or too small or large to be supported and will revert to single sided if you try duplexing to one of those papers.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.