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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Lex24
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Printer not printing Double Sided

HP Recommended
HP OfficeJet 4650
Microsoft Windows 10 (64-bit)

I've tried uninstalling drivers, and removing the printer altogether and everything and it still won't print double-sided. It use too and I can't figure out why it decided to stop. I've already tried shutting down the printer and restarting it. I even have it selected to print double-sided and it still doesn't.

3 REPLIES 3
Kumar0307
HP Support Agent
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@Lex24, Welcome to the HP Support Community! I’m here to help.

 

To assist you better,

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?

Yes, this printer supports printing on both sides. Kindly refer to - Print on both sides of the paper with an HP printer

For more info, you may refer to page 16 of the user guide.

 

Use the HP Smart app to print and scan from your Win 10 PC

Click here to download and know more about the app.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Lex24
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I've tried all types. and I use Chrome for printing from my PC. I tried the hp app and it works, but I primarily use chrome and it worked a few weeks ago but now it doesn't.

I can also print double-sided from my phone and it works just fine for printing double-sided.

 

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Repairatrooper
Level 13
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One possibility is that the paper type or size you have selected is not supported for duplex printing. If you see the duplex option in the print driver but the printer refuses that is a very likely answer. The printers are smart enough to know which paper types are either too heavy or too small or large to be supported and will revert to single sided if you try duplexing to one of those papers.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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