Printer printing green tint

[Kiama1]

Whenever am printing labels from a label sheet, the printer prints the label  info but also the entire page is printed green shade.  It only happens when printing labels. It has been  printing this for the last 2 years!  help

                   Thanks

Kiama

[Dilip_18]

Hi@Kiama1,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing printing issues with the HP Office Jet 4650 Printer. It looks like the cartridge could be very close to empty. Replace low, empty or faulty ink cartridges on the printer. Prints that appear more green are commonly caused by an absence of magenta ink/toner being put to paper by your printer.

In addition to your prints looking “greener” you may also notice yellow and blue areas appear almost neon due to the the magenta not being able to give them more realistic tones.

I have a few recommendations 

• Click the printer icon on the taskbar.

• Right-click Properties .

• Click Toolbox in the Properties dialog box.

• Select Open hp photosmart series Toolbox .

• Click the Estimated Ink Level tab.

• Check the ink level indicators in the graphic.

Print a Print Quality Diagnostic report from the printer control panel, then evaluate the results.

Cleaning the ink cartridges can improve print quality. Clean the ink cartridges from the printer control panel, then evaluate the results.

Clean the printhead

The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead.

Hope this helps! Keep me posted. 

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