13.01.00 Jam inside middle-right door

[thisandthat]

Hi,

Working with a HP LaserJet M5035 MFP

When trying to print from tray 3 (11x17), I get an error:
"13.01.00 = Jam inside middle-right door

Open the middle-right door."

There is no jam, from what I can see the paper simply does not feed from tray 3.
I've tried re-loading the paper however no change.

Thanks

[Valsimot · Accepted solution]

Check tray 3 paper feed rollers, if it prints from tray 2 you can swap them for testing purposes.

[thisandthat]

Amazing. 

Thanks so much. That is what it was. Easy to swap and cheap to replace. 

Thanks