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‎10-20-2022 02:38 PM

HP Recommended
Product: M451dn

I'm wondering if anyone has run into ghost jams after the pages printout. I keep getting jam in rear, open rear door and remove jam after it printed the job. I've replaced the fuser and feed roller with no success. Thank you

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2 REPLIES 2

‎10-20-2022 10:02 PM

HP Recommended

It could be a bad exit sensor or paper size settings are wrong. Sensors are harder to track down as there are no real hardware diagnostics on consumer grade machines like this.

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1 person found this reply helpful
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‎10-21-2022 04:50 AM

HP Recommended

Thank you, this is true on the sensors and there are not many in the printer. Never thought of paper size. Thanks again

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