• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎12-21-2023 12:30 AM

HP Recommended
Product: HP Officejet Pro 8625 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

A scanner Automatic Document Feeder (ADF) mixfeed occurred. Reload the pages to scan into the ADF and try again.

HP OFFICEJET PRO 8625 PRINTER

WINDOWS 10 64-BIT

 

1 REPLY 1

‎09-05-2024 10:13 AM

HP Recommended

I am the original computer user that posted this scanner problem.  I replaced the print head when the print head failed. I got the part number and several HP Partner businesses from an online HP chat session.  I purchased the print head that included four new cartridges and installed them.  I let the printer sit for 2 months.  When I tried the document feeder, everything is working again! Thanks for the help!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.