Another False Paper Jam

[Jim4267]

I have an OfficeJet Pro 9015 that has printed over 110,000 pages. When you can get it to print, it prints beautifully and continuously UNTIL it finishes the run, or runs out of ink or paper and returns to its standby or resting condition. THEN and only then it says "Paper Jam". If I turn it off and let it rest overnight it will usually be ready to print once more, until the run is finished or it runs out of ink or paper and returns to its resting condition. What could cause this?

[Dragon-Fur]

@Jim4267 

Ideas

The printer rollers might be dirty, showing signs of wear, or out of alignment.

The settings from one job to the next might be in need of having the paper size / type checked / adjusted.

Known Solutions, presented in the order to be considered / completed:

Paper Jam Error

If available, use the Embedded Web Server (EWS) to check / configure your printer.

Examples - not "all inclusive" - check the options in your EWS setup for what your printer supports...

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

EWS – Browser – Tray and Paper Management

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

Model Dependent:  Advanced section

Click Apply to save changes

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Tools > Reports > Printer Reports

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Tools > Reports > Usage Report

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9015 All-in-One Printer 

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[Jim4267]

Your response was helpful in that it taught me how to use WiFi Direct which worked fine for me. However when I tried to print any reports the wifi direct page just told me the printer had a paper jam. I already knew that. The paper rollers have been cleaned - at least any I could see and reach. Total page count is 120186. The paper size is US 8.5 x 11 inch "A" size 20 pound common white paper. I use this by the case.