• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
We have new content about offline printers, Click here to check it out!
HP Recommended
HP Color LaserJet Pro MFP M281fdw
Microsoft Windows 10 (32-bit)

Printer:  HP 281dfw Color OfficeJet Laser

 

Problem:  Won't print AutoDuplex any more,  worked fine for 2 yrs.

 

Error Message Display:   Manual Duplex  Load Tray 2    .....    click OK to proceed

 

How do I fix this ?  setting are fine !  

1 REPLY 1
HP Recommended

Check the printer driver and make sure that it still knows it has a duplexer. It is common for features to get "lost" during Windows updates. On your computer go to control panel>devices and printers and then right click on the icon for your printer and select "printer properties" from the drop down menu. Little on the device settings tab and scroll down till you find duplex option and make sure it shows as installed. If it does not, use the drop down menu to switch it back on.

 

duplex.jpg

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.