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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- AutoDuplex stopped working ... error Manual Duplex Load Try ...
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05-27-2022 09:12 PM
Printer: HP 281dfw Color OfficeJet Laser
Problem: Won't print AutoDuplex any more, worked fine for 2 yrs.
Error Message Display: Manual Duplex Load Tray 2 ..... click OK to proceed
How do I fix this ? setting are fine !
05-31-2022 02:55 PM
Check the printer driver and make sure that it still knows it has a duplexer. It is common for features to get "lost" during Windows updates. On your computer go to control panel>devices and printers and then right click on the icon for your printer and select "printer properties" from the drop down menu. Little on the device settings tab and scroll down till you find duplex option and make sure it shows as installed. If it does not, use the drop down menu to switch it back on.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.