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HP Recommended
HP Color Laser Jet Pro MFP M281
Microsoft Windows 10 (64-bit)

My Avery labels are stuck in the rear of the printer and are coming apart inside. I domt know what to do here.

3 REPLIES 3
HP Recommended

Check the weight of the paper you are printing on, the maximum for that printer model is 163 gsm everything above that will jam.




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The labels usually stick to one of three places:  Toner cartridges, transfer belt, or fusing unit.  First, inspect your toner cartridges.  If labels are stuck to the transfer belt or fusing unit, your printer will need to be serviced.  These parts may have to be replaced.   

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If the labels are stuck inside in the fuser area, @PSSG  is correct that likely major disassembly will be required to avoid damaging any components when removing the labels. It is also correct that depending on how well the adhesive of the label has adhered to either the transfer belt or fuser, it may not be possible to simply clean them. You can check YouTube for videos on disassembly but to be honest, this job is likely more challenging than many users will want to tackle themselves.

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