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08-12-2021 11:09 AM
I hope some can help me. I have an Envy Photo 7134. It will not pick up photo paper. Tried everything on You Tube and other advice. Very frustrated with this printer as less than 6 months old.
08-17-2021 08:15 AM
@DSHol, Welcome to the HP Support Community! I’m here to help.
I understand the printer is not picking the photo papers. To assist you better, what type and size of photo paper are you using?
Kindly refer to the product specifications to know the supported paper types and sizes.
Which app are you using to print?
Update the printer firmware
Click here to download and install the latest printer firmware from your Mac.
Click here to know different methods of updating printer firmware.
Also, check for any software updates on Mac
Click the Apple icon > About This Mac > Software Update and install any available update.
Hope this helps! Keep me posted.
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