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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Cannot get double sided printing

Create an account on the HP Community to personalize your profile and ask a question
02-07-2025 10:27 AM
Welcome to the HP English Community --
It's a DeskJet -- automatic duplex (2-sided) printing is not supported.
HP DeskJet Plus 4155 | 4120e: How to print a 2-sided document on HP Smart
Tutorial shows how to print a 2-sided document on the DeskJet printer.
This is a manual workaround as the printer does not support automatic 2-sided printing.
Additional Information...
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DeskJet printers do not support Borderless AND require a larger margin along the bottom edge of the paper. These limitations often impact what / how the content is printed on paper.
Printing - Important -
DeskJet printer requires a larger margin along the bottom edge (1/2 inch).
Borderless Printing | No |
Print Margin Bottom (A4) | 12.7 mm |
Print Margin Left (A4) | 3 mm |
Print Margin Right (A4) | 3 mm |
Print Margin Top (A4) | 3 mm |
There is no software, firmware, or alignment that changes the larger margin requirement.
The solution to "chopped off" is to keep all data inside of 1/2 inch / 12.7mm on the bottom edge.
This limitation includes all text, images, page numbers, footer information, cells, tables, lines, other notations, and all file types, too.
Create your original document with 12.7mm ( 1/2 inch ) margins.
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Message Content References
HP DeskJet 2720 | 2752 | 2755 series printer: How to print a 2-sided document
Full Feature Software installed > Word document
Technology Tips Video Gallery from our HP Expert greenturtle
Technology Tips YouTube Video Help for Printers
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References / Resources
HP Printer Home Page - References and Resources
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HP DeskJet 2820e All-in-One Printer
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