Cleaned the Solenoid on My 1022 and It Fixed the Problem

dsilv1129 · ‎12-09-2020

My 1022 was consistently feeding one page through and then jamming on an unrequested 2nd page. So, I removed the side cover of the printer (one screw on the right side) and removed the solenoid (the blue thing with the cables attached to it-- also took one screw to get it out). Removed the spring and cleaned it. Cleaned the contacts and reassembled. It worked!

Repairatrooper · ‎12-09-2020

What did you use to replace the foam bumper that you cleaned off? If you used nothing, over time the lever part will become magnetized and start sticking to the rest of the solenoid and causing the same jam issue. You need something to keep the two pieces of metal from touching each other directly.

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dsilv1129 · ‎12-12-2020

Thank you, Repairatrooper (fun name!). Would you kindly suggest what I should apply to the metal to prevent this magnetization? Thanks again.

Repairatrooper · ‎12-12-2020

We use a thin foam, nearly identical to what was used originally but I have seen people use duct tape or even a folded piece of paper, anything to keep the two metal surfaces from completely touching.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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