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HP Recommended

My 1022 was consistently feeding one page through and then jamming on an unrequested 2nd page. So, I removed the side cover of the printer (one screw on the right side) and removed the solenoid (the blue thing with the cables attached to it-- also took one screw to get it out). Removed the spring and cleaned it. Cleaned the contacts and reassembled. It worked!

3 REPLIES 3
HP Recommended

What did you use to replace the foam bumper that you cleaned off? If you used nothing, over time the lever part will become magnetized and start sticking to the rest of the solenoid and causing the same jam issue. You need something to keep the two pieces of metal from touching each other directly.

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HP Recommended

Thank you, Repairatrooper (fun name!). Would you kindly suggest what I should apply to the metal to prevent this magnetization? Thanks again.

HP Recommended

We use a thin foam, nearly identical to what was used originally but I have seen people use duct tape or even a folded piece of paper, anything to keep the two metal surfaces from completely touching.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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