11-16-2022 01:11 PM
HP OfficeJet Pro 7740 document feeder acknowledges that there is a document in the feeder; however, when I attempt to copy a document, it scans the glass and does not pull the document through the feeder. The feeder works when I utilize the software to scan a document from my Macbook. No issues there. It is as if the printer has a default setting to scan the glass vs pull from the feeder or autodetect; however, I cannot locate a setting within the printer itself. Documentation in the book says it should pull from the feeder if a document is loaded. Firmware is up to date.
Didn't find what you were looking for? Ask the community