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‎02-05-2022 07:01 AM

HP Recommended
Product: HP ENVY Photo 6230 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi all.

 

Since some time, my printer has stopped double sided printing. Tried factory reset, reinstal, etc. Didn't help. Before every print, a blank sheet of paper goes through and after that printing is starting, each page on separate sheet of paper. Did anyone had a simmilar problem with this printer?  Thanks

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1 person had the same question
1 REPLY 1

‎02-05-2022 09:02 AM

HP Recommended

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



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