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‎12-01-2025 10:50 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi, I have problem with duplex printing on Laserjet Pro 4002dn. First page works OK, but when retrieveing paper back to printer for second page, paper jams. When opening bottom, it is visible that paper is not straight, but skewed/angeled in duplex mechanism. Why paper is not going straight back? All options (tray measures, printer settings etc) I have already passed through.... Is this some skewed detail inside that makes paper to skew too? 

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