E3 error message.

[Rad101]

E3 error message. No jam. Have reiserted and replaced carteidges. Restarted machine. No luck and still getting error message. Amy ideas?

[Raj_05]

Hi @Rad101,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The HP ENVY 6032 All-In-One Printer displaying an E3 error message typically indicates a paper jam or a carriage jam. Even if you don't see any visible paper jammed in the printer, there might be small pieces of paper or debris causing the issue. Here are some steps to try to resolve the problem.

• Check for Paper Jams: Carefully inspect the entire paper path, including the input and output trays, the paper path cover, and the rear access panel for any small pieces of paper or debris. Even a tiny scrap of paper can cause an E3 error.
• Clear the Carriage Path: Open the printer cover and check if the ink cartridge carriage can move freely. Make sure there's no obstruction or debris blocking its path.
• Reset the Printer: Turn off the printer, unplug it from the power source, and wait for about 5 minutes. Then, plug it back in and turn it on. This can sometimes reset the printer's internal sensors and clear the error.
• Update Firmware: Ensure that your printer has the latest firmware installed. Manufacturers often release firmware updates to resolve known issues.
• Clean the Rollers: Dust and debris on the paper rollers can also cause paper feed issues. Clean the rollers with a lint-free cloth and some distilled water.
• Inspect for Foreign Objects: Look carefully inside the printer for any foreign objects, like paperclips or broken parts that might be causing the jam.
• Check Paper Size and Type: Make sure you are using the correct size and type of paper as specified in your printer's manual. Incorrect paper settings can sometimes cause paper jams.
• Test with Different Paper: Sometimes, the problem could be related to the paper itself. Try using a different stack of paper to see if the error persists.

If you've tried all these steps and are still getting the E3 error, it's possible that there might be a hardware issue with the printer.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support