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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- E4 Error in HP Smart Tank 515

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12-27-2023 07:38 AM
Hi @vee53 ,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The E4 error on an HP printer, such as the Smart Tank 515, typically indicates a paper jam or a carriage stall. Here are steps you can take to resolve the issue:
Check for Paper Jams: Open the printer cover and check for any paper jams. Make sure to remove any paper that might be stuck in the printer.
Check the Carriage: Ensure that the carriage, which holds the ink cartridges, can move freely. If it's obstructed, gently move it to the center and remove any obstacles.
Restart the Printer: Turn off the printer, unplug it from the power source, and wait for about 1-2 minutes. Then, plug it back in and turn it on. This can sometimes clear errors.
Reset the Printer: Some printers have a reset option in the settings menu. Check your printer's manual to see if there's a reset option and try using it.
Update Firmware/Software: Ensure that your printer has the latest firmware or software updates. Sometimes, these updates include bug fixes that can resolve common issues.
I hope this helps.
Take care and have a good day.-
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A_Gayathri
HP Support Community Administrator.