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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Envy 7155 printer

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01-31-2024 12:10 PM
Operating System: Microsoft Windows 10 (32-bit)
I’m getting an error msg on my Envy 7155 printer saying that the ink cartridge can’t move because I have a paper jam.
i do not have a jam. I checked everything/everywhere.
i reset the printer by pulling the power plug, waited 10 sec then tried again.
same result.
any suggestions
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