Error code 52.00

[Lotty22]

Error code 52.00

[TejaswiniM]

Hi @Lotty22 , Welcome to HP Support Community!\

The Error Code 52.00 indicates a malfunction with the Laser Scanner Assembly (LSA), which is responsible for generating the laser beam that creates the image on the printer drum.

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Initial Troubleshooting Steps

1. Power Cycle the Printer

1. Turn off the printer using the power switch (usually located at the back or side).

2. Unplug the power cord from both the printer and the wall outlet.

3. Wait for at least 15 seconds (a few minutes is even better).

4. Plug the power cord directly into a wall outlet — avoid using surge protectors or extension cords.

5. Reconnect the power cord to the printer.

6. Turn the printer on and wait for it to fully initialize.

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2. Check Cable Connections

If any maintenance or internal work was recently performed:

• Verify the flat flexible cable (FFC) connections between the Laser/Scanner Assembly (LSA) and the DC Controller (DCC).

• Reseat the cables carefully if needed.

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Next Step: Contact HP Service

If the issue persists after completing the above steps, the Laser Scanner Assembly may require repair or replacement. Kindly reach out to HP Support for further assistance.

Keep me posted.