• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
HP Recommended
Microsoft Windows 10 (64-bit)

the office has a Laser jet pro MFP M22 printer.  I have been getting a Mispick error message.  I have looked at the videos and I have done all they have asked.  Now they tell me I need service.  This printer is not even 2 years old yet.  Does this sound right? Anyone have any ideas?  Thanks.

1 REPLY 1
HP Recommended

2 years, depends on how much printing you are doing and what types of media you use. Mispicks most often are caused by a worn pickup roller, which normally should be a consistent color with tiny fingerprint like ridges. You can clean the roller if dirty with a water dampened cloth.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.