Error message copy dies not support envelope C6 load supported size of paper

[Rosiecar]

Will not copy. Message copy does not support C6 envelopes load a supported size of paper. I have unplugged, restarted removed paper,tried to change paper size on printer

[Dragon-Fur]

@Rosiecar 

Welcome to the HP Community --

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@Rosiecar wrote:

Will not copy.

Message copy does not support C6 envelopes load a supported size of paper.

I have unplugged, restarted removed paper,tried to change paper size on printer

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-- Note --

Your post did not capture your Printer Model.

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Printer - Copy

How to copy

Make copies with an HP printer

Copy is a function of the Printer hardware --

It is possible, even likely, that the printer does not support the paper size nor the paper type (Envelope) you are using.

General Example - EWS - Copy - Default Copy Options

Next,

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EWS - Tray and Paper 

Depending on the printer model, use the Embedded Web Server (EWS) to view / adjust the Tray and Paper Settings.  Some, not all, printers include an actual "Custom Size" paper size.

Next,

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Custom Paper Size 

Depending on the printer model, it is generally possible to create a Custom Paper Size form.

If you printer does not accept C6 as a standard paper size -

Then

A custom paper size form can possibly be used with your printer software to print on your envelope.

References

  HP Printers - Creating Custom Paper Sizes

  HP Video - How to Create Custom Paper Sizes in Printer Properties

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General Example -- Windows -- Word → Mailings → Envelopes

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Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

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