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09-30-2020 11:21 AM
Product: Officejet Pro 6978
Error message remove any jammed pepper and make sure the paper try is installed properly. Fix. Now, I have a meeting message: there is a problem with the printer or printer system. Turn off, then on. If it continues, contact HP.
1 REPLY 1
10-03-2020 12:48 PM
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/document/c03439615
Let me know if this helps.
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