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‎04-10-2024 01:23 PM

HP Recommended
Product: HP LaserJet Pro MFP M428fdw

I just started to get a line on my copies when going through the document feeder.   That is the only place the line shows up.  Not when printing directly and not if the paper is placed on the printing surface.

Category:
1 REPLY 1

‎04-10-2024 01:52 PM

HP Recommended

Hello @Shreeman-Law_2 ,
Welcome to the HP Support Community!

Andr1611_0-1712778713455.png

A magnifying glass should also be used. Some contamination cannot be seen with the naked eye.

 

Kind Regards
Andr-1611

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