HP 8625e OfficeJet PRO All-In-One Printer is missing a part in the ADFcover (plastic toggle part)

[Veromay]

I have a problem with paper jams with the automatic page stop on each side - I noticed that one of the parts (it seems to be a paper stop for the double-sided printing) - the ADF cover is missing one of the two guides and the roller in the center is fine. How can I obtain the missing part?

Thanks in advance for help with this issue;

[Irfan_06 · Accepted solution]

Hi @Veromay,

 
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to assist you.

I understand you are facing an issue with ADF cover missing a part. Not to worry I will help you to resolve the issue.
I suggest you follow the steps from this document to fix the issue. (Click on the Word document to open the web page).

 
 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Veromay]

I found out no part is needed - It just needed a good cleaning and the duplex in the back of the printer is fine.