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‎03-01-2023 11:28 PM

HP Recommended
Operating System: macOS 12.0 Monterey

While changing paper guide sizes on the paper tray I accidently removed  some sort of paper guide that fits above the paper tray  and now can't get either the upper guide nor the paper tray back in.

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2 REPLIES 2

‎03-04-2023 08:48 PM

HP Recommended

Hi @Treeman1 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing paper guide issues.

 

Kindly refer to the steps under Page 18 on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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‎03-05-2023 10:37 PM

HP Recommended

Any chance you can post a picture of the problem you are facing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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