HP Envy 6000 paper jam every time I print

[ReneeD13]

My HP Envy 6000 started to get a paper jam every time I print. I remove the jam per instructions online and then print again but it jams every time even after removing jam. Its always the same spot on paper that jams the top right corner of paper. I checked inside printer and I don't see anything stuck that's causing it to jam.

HP ENVY 6055 Wireless Color Inkjet AllinOne Printer Instant InkHP Print Plans Ready 5SE16A  

[Raj2111 · Accepted solution]

Hi @ReneeD13 

Welcome to the HP Support Community.

I understand that you are facing issues with the paper jam errors. I'd like to help!

Try the below suggestions -

Automatically clear the jam

Paper jams can be real or false. The printer might report a paper jam even when there is no jam.

On the printer control panel, press the Cancel button to automatically clear the paper jam.

Clear jammed paper from the printer

Paper jams can occur in multiple areas of the printer. If you cannot find the paper jam in one area, continue to the next area until the jam is located.

Clear jammed paper from the ink cartridge access area

Remove any jammed paper from the ink cartridge access area.

Lift the ink cartridge access door until the lid locks into place.

Wait until the carriage stops moving before you continue.

With the printer turned on, disconnect the power cord.

1. WARNING: 

To avoid the risk of injuries or electric shock, you must disconnect the power cord before reaching inside the printer.

Move the carriage to the far left and far right, and then use both hands to remove any jammed paper or debris.

Behind the ink cartridge access area, remove the paper path cover by pinching the tabs together and lifting it out of the printer.

Use both hands to remove any jammed paper or debris inside the printer.

Lift the flip gate on the duplex rulers, and then remove any paper found underneath.

Press the flip gate down until it snaps into place.

Reinsert the paper path cover by pinching the tabs together and sliding the paper path cover into position.

1. CAUTION: 

Do not place the back posts at the X locations.

Press the paper path cover down until it fully snaps into place.

Close the ink cartridge access door. If the cover does not fully close, make sure the paper path cover is properly inserted.

Pull out the output tray, and then lift the output tray extender.

Reconnect the power cord, and then turn on the printer.

You may refer to the link here remaining steps.

Hope this helps. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping.

[ReneeD13]

Thanks I will try this and let you know.