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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-29-2021 08:36 AM

HP Recommended
Product: HP Envy 7134 Photo Printer

After a paper jam the printer carriage doesn’t seem to know where the left hand stop position is and slams into the left of the printer and then reports - Carriage Jam error.

I have tried all the support suggestions on this without success - still slams into the left hand side!

I cannot see where the sensor is that would control this so I can clean it.

Any ideas please?

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