Create an account on the HP Community to personalize your profile and ask a question
04-05-2022 03:57 PM
Hello I have a customer with an HP M880 with the attached staple stacker finisher. When they are running staple jobs not all sheets get stapled. If they are running a set of 10, 5 page document the first 3 sets staple fine the 4th set when ejected might only have 3 of the 5 sheets stapled the others are not. Any ideas. I am very new to HP printers and this is the first one of these I have worked on
04-06-2022 06:24 PM
there are a series of adjustments that can be made to the stacker stapler to improve performance. This type of adjustment exceeds the scope of this forum and I would suggest that you contact a properly trained technician to resolve the issue.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
04-08-2022 03:33 AM
Please check the attached guide on how to perform adjustment to the stapler/stacker.
I hope this helps
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
Didn't find what you were looking for? Ask the community