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‎04-05-2022 03:57 PM

HP Recommended

Hello I have a customer with an HP M880 with the attached staple stacker finisher.  When they are running staple jobs not all sheets get stapled. If they are running a set of 10, 5 page document the first 3 sets staple fine the 4th set when ejected might only have 3 of the 5 sheets stapled the others are not. Any ideas. I am very new to HP printers and this is the first one of these I have worked on

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2 REPLIES 2

‎04-06-2022 06:24 PM

HP Recommended

there are a series of adjustments that can be made to the stacker stapler to improve performance. This type of adjustment exceeds the scope of this forum and I would suggest that you contact a properly trained technician to resolve the issue.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-08-2022 03:33 AM

HP Recommended

Hi Terry,

 

Please check the attached guide on how to perform adjustment to the stapler/stacker.

 

I hope this helps



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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