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HP Recommended

Hello I have a customer with an HP M880 with the attached staple stacker finisher.  When they are running staple jobs not all sheets get stapled. If they are running a set of 10, 5 page document the first 3 sets staple fine the 4th set when ejected might only have 3 of the 5 sheets stapled the others are not. Any ideas. I am very new to HP printers and this is the first one of these I have worked on

2 REPLIES 2
HP Recommended

there are a series of adjustments that can be made to the stacker stapler to improve performance. This type of adjustment exceeds the scope of this forum and I would suggest that you contact a properly trained technician to resolve the issue.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hi Terry,

 

Please check the attached guide on how to perform adjustment to the stapler/stacker.

 

I hope this helps



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
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