HP Office Jet Pro 8715 printer only printing 1 page of a multi-page document

[Mozza3]

Re: HP Office Jet Pro 8715 printer.

Printer only printing one page from a multi-page document.

[Echo_Lake]

@Mozza3

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Have you tried printing from a different application or device? 
• What's the application you are trying to print from? 
• When was the last time it worked fine?

While you respond to that, let's try these steps: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle. 

Hope this helps! Keep me posted for further assistance.
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