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‎12-07-2024 08:01 AM

HP Recommended

HP 9015e printer. One of the small springs on the duplexer came off and I can’t find it. Where can I get replacement springs?

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1 person had the same question
2 REPLIES 2

‎12-09-2024 08:33 AM

HP Recommended

Hi @Pittwolf,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

It seems like an issue with the duplexer on your printer and I apologize for any inconvenience this may have caused. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions to get in touch with the HP phone support to assist you further with replacement part. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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‎12-09-2024 02:54 PM

HP Recommended

If you are unable to obtain the spring from HP, your next best option would be to check a quality hardware or DIY store or look on  Ebay for someone selling small springs.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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