HP OfficeJet 7740 : Maximum Paper Thickness

[ashingtray]

Hi I've found peole have asked the similar question, what's the thickest paper this printer can handle?

I've checked the manual pdf and it says  Photopaper: 300g/m2

Is that accurate? Will I able to print a 250gsm bristol board?

-chinyew

[Valsimot]

Max is 250 gsm for photo paper, other papers max recommended is 105 gsm.

[Dragon-Fur]

Apologies for jumping in unannounced.

@ashingtray 

I believe @Valsimot is correct about the maximum photo weight paper.

Yes, the manual indicates that the printer handles 300 gsm photo paper.

All other documentation I can find, including the public Datasheet for this model, indicates that the printer supports "HP Advanced Photo papers" and maximum weight (of photo paper) at 250 gsm (66lb).

What else?

If the Bristol paper is "Photo paper" then it is supported at 250 gsm.

If the Bristol paper is "Card paper", then it is not supported at weight 250 gsm .

Cards: Up to 200 g/m2 (110 lb Index maximum)

Note:  Index paper is manufactured at an ISO standard for paper type / weight.

Example

Media Types	Plain; HP EcoFFICIENT; HP Premium Presentation Matte 120g; HP Tri-fold Brochure Glossy 180g; HP Brochure Matte 180g; HP Brochure Glossy 180g; HP Advanced Photo Papers; Light 60-74g
Media Weight Recommended (imperial)	16 to 28 lb, bond
Media Weight Recommended (metric)	60 to 105 g/m²

What?

The limitations are not "just the weight" - support is provided for different paper types (Media) and within those types for certain paper weights.  In addition, different paper types are manufactured to different ISO standards depending the paper type.  Example - some of the paper types:  Index, Text, Cover, Bond

References / Resources

User Guide

Printer Specifications for HP OfficeJet Pro 7740 Wide Format All-in-One Printer (G5J38A)

One of MANY such "paper weight charts on the Internet:

Paper Weight Comparison Chart 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

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[Repairatrooper]

One other thing to consider is the finish of the surface. Typically it will be either plate or vellum, with plate being almost glass like, which might present feeding issues with the rollers unable to traction on the smooth surface.

[ashingtray]

Cards: Up to 200 g/m2 (110 lb Index maximum)

110lb?  The label at my bristol board says "250g/m2 (110lb), does it mean it would feed into this printer?

[ashingtray]

Hey, guys, I would like to update, I've bought the printer and it prints Bristol board 250gsm just fine, I only need to give the paper a little push, and the printer would feed and print, perfect!

[Dragon-Fur]

@ashingtray 

Thanks for the update.

"Pushing or "shoving" paper is not generally recommended to get the paper to feed into the rollers / printer.

Could come back and bite later.

That said, 

This is a fairly robust printer .

If works and you are happy, then it is "all good", in my opinion.

I do not usually get between what is recommended and what people choose to do.

Smiling.

Happy Printing.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"