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06-05-2022 05:39 PM
HP Printer 9025 less than 2 years old - will not print because a small plastic gear is broken - where can I get a replacement gear? This seems to be a known problem on the message board with HP - frustrating and very expensive to replace a printer less than 2 years old. I appreciate any help others can provide.
06-08-2022 11:49 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
This seems like a hardware issue with the printer. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted for further assistance.
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