HP Smart Tank 210 - Paper feed

[Rheg022510]

Is there anyone got a problem using HP Smart InkTank 210 with sticker paper?  do you have problem in feeding paper? 

Thank you in advance.

[zoey7886]

@Rheg022510, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Paper Feed Issues with HP Smart Tank 210 Using Sticker Paper! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Using sticker paper in your HP Smart Tank 210 printer may present some challenges, as the printer is typically optimized for standard paper types. Here are some guidelines and solutions if you're facing paper feed issues with sticker paper:

Possible Causes and Solutions:

Paper Quality:

• Ensure the sticker paper is flat, not curled, and without irregular edges. Curled or damaged sticker paper is more prone to feeding issues.

Paper Thickness:

• The printer may face difficulties if the sticker paper is too thick for its specifications. Check if the sticker paper thickness is compatible with your printer.

Sticky Residue:

• Some sticker papers may leave a sticky residue, leading to paper feed problems over time. Regular maintenance and cleaning can help.

Loading Technique:

• Load the sticker paper one sheet at a time to prevent jams.
• Make sure the edges are properly aligned and adjust the paper-width guide snugly against the paper to avoid skews.

Rollers Cleaning:

• Accumulation of dust, paper fibers, or sticky residue on the rollers can cause paper feed issues. Clean the paper-pick and paper feed rollers regularly with a lint-free cloth and distilled water.

Steps to Reload and Adjust Paper:

Check the Paper and Reload:

• Remove any paper from the input tray.
• Fan the stack of sticker paper to prevent sheets from sticking together and causing feed issues.
• Reload the paper, aligning the edges carefully.
• Adjust the paper-width guide to rest against the edge of the stack.

Service the Rollers:

• Turn off the printer and unplug it.
• Clean the rollers with a damp cloth by gently pressing and rotating them.
• Allow the rollers to dry thoroughly before using the printer again.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,