HP Trifold paper

[makawaoolinda]

Can a HP person tell me where I might post, or preferably send an email to a Product Developement person  about a major problem with HP Trifold Business paper coming apart at the score lines. I sold and demonstrated HP printers in Best Buy stores for ten years so I am not just a neophyte when it comes to my experience level with HP products. This is a real problem where I have printed a 100 Brochures for a client and they are coming apart. The Paper development team needs to know the Truth about this product. When I expressed my concerns about it before ordering the paper on a forum, I was told by an HP employee  that "NO it would not come apart that is was a High Quality Product". 

Please advise. 

[Repairatrooper]

Can you post a picture of the package of the paper. I ask because I had a quick look and all the tri-fold HP I see online is for LASER printers not inkjet. The feed paths work differently and the inkjet may put more stress on the scribe lines.

[makawaoolinda]

I am amazed you asked me this question. Did the fact that I said in my post  I had ten years selling HP printers and Products (paper!) not mean anything to you. I am looking right now as I am writing this,  at the package of " HP Professional Trifold Paper" which  I purchased from Officemax where it very clearly states at the bottom left  of the package "Designed for Inkjet Printers". And then  it repeats those words in French.

I:m sorry but your search wasn't very through. Do you still disbelieve me and want to see a picture of the package?

If you are convinced that the paper real and exists, are you in a position to get my post to the Product  Development team.If not this whole exercise of going back and forth is a sham.

Respectfully, Peter McCormick.

Note the time of this post if it shows. It is 2 AM. I am so upset over this product and how it has effected my beautiful design  and ruined the project that I can't even sleep. 

[Repairatrooper · Accepted solution]

I did read your original post carefully and you initially made no statement other than tri-fold. After 25 years supporting printing products in retail and corporate settings I have seen hundreds of users try to feed incompatible paper through a printer and then blame the printer. Sorry you feel I wasted your time. I have asked the moderators here to escalate your question in hopes it will reach someone who can resolve the issue.